The company ANNA CORTINA - ART MEETS FASHION SL,, (CIF: B83825158) is registered in the Mercantile Registry of Madrid, volume 19515 of Companies, folio 103 and page number M-342705 1st registration, is the owner of this Web page, operating under the trade name FANCY STORE by AXEL.
- PHONE: +34 930 186 611
- FAX: +34 930 186 611
- E-MAIL: firstname.lastname@example.org
- Website domain: https://www.fancystorebyaxel.com
GENERAL TERMS OF SALE
These general conditions are formulated in accordance with the Civil and Commercial Codes, Law 7/1996, of January 15, of Retail Trade Regulation, Law 7/1998, April 13, General Conditions of Contracting and Law 7 / 1995, of March 23, of Consumer Credit.
The execution of an order implies the acceptance of these General Conditions of Sale by the customer, as well as any other specified in the order itself.
In addition, the client of FANCY STORE by AXEL affirms to be of legal age and verifies as correct all the data offered for the management of the order.
The purpose of these General Sales Conditions is to define the sale modalities between FANCY STORE by AXEL and the customer, from the execution of the delivery and payment order, as well as the after-sales service.
The client can process his order through the following devices:
- Via phone, call the phone number indicated on the main page of the website.
- Via email indicated on our website, email@example.com.
- Place your order from the website: https://www.fancystorebyaxel.com.
Carry out the order by the customer is equivalent to the full and complete acceptance of the prices, the description of the products on sale and the General Terms of Sale, as well as any other specified in the order itself.
The order will be delivered to the customer once the payment of the goods has been made. As soon as the factory order comes out we will notify you, and from then on you will receive the order within a period of approximately 24 to 72 hours, depending on the place of delivery.
In case they do not locate the client at the indicated address of delivery, the transport agency will leave a notification with a telephone number to arrange a new delivery within a maximum period of 10 days.
In FANCY STORE by AXEL/XYON Revolution we follow up on each of the orders, if there is any incident in your shipment, we will communicate it as quickly as possible. If having agreed with the customer a delivery date of the merchandise with the transport agency, and could not be delivered because the customer was not at home, you could be charged additional amounts in concept of second shipment cost.
3. PAYMENT METHODS
FANCY STORE by AXEL has 3 different forms of payment, once you have placed the order, the system will indicate what form of payment can be used, then you should only follow the instructions that the system will give you.
3.1. Credit Card:
You can make the payment by credit card, you only need to select this option in payment mode. It will connect with a secure server.
The purchase regulations are made by credit card. The accepted bank cards are: Visa / Mastercard / American Express. The purchase price will be charged to the customer's bank account, within 4 days from the date of the order and this will be considered effective after confirmation of their agreement with the bank payment centers.
The client declares to be in full capacity to use credit cards and that they have sufficient funds to cover all the costs resulting from the purchase of the products through fancystorebyaxel.com.
By pressing the "Pay" button during the purchase process, the customer declares to accept fully and without reservation the totality of the present General Terms of Sale.
The data registered by fancystorebyaxel.com constitute the proof of the transactions made between fancystorebyaxel.com and the registered client.
The contractual information is presented in Spanish and will be confirmed at the latest at the time of delivery.
All taxes are included in the prices of our products but do not include transport costs.
Fancystorebyaxel.com reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time of registration of orders (subject to availability of the product), except error typographic manifest.
The products remain the property of the supplier until such time as the full payment of the price has occurred.
Pay your purchases securely. Buy with total security thanks to Stripe's purchase protection programs. Buy safely without providing your card information.
You can also choose as a method of payment, the bank transfer. Our bank is Banc Sabadell.
For your safety FANCY STORE by AXEL has relied on the payment system by credit card to a payment gateway.
The bank details entered are encrypted and transmitted securely to the bank's servers and, subsequently, they are verified with the issuing bank to avoid possible fraud and abuse.
This procedure of data entry is guaranteed by SSL (Secure Socker Layer) - 128 bit encryption technology, one of the most advanced and effective protection systems currently available, thanks to which, no third party will have access via internet to this information of the bank details entered by the customer.
Only the Bank and Stripe have access to the bank details linked to these means of payment, so that FANCY STORE by AXEL does not know or record this information during the payment transaction.
All prices and fees derived from the services provided from our website fancystorebyaxel.com include value added taxes (VAT). Shipping costs may vary depending on the weight and size of the package.
6. RETURN POLICY
The user can make any change to his order, change his delivery or billing address or cancel the order, as long as the order has not entered production process.
In the event that the customer has purchased a product at a reduced price and/or through a promotion, no returns will be accepted unless the item contains a manufacturing defect.
To do this, the user must call the customer service phone +34 930 186 611 or send an email to firstname.lastname@example.org, attaching the reference number of the order so that they can inform you of the status of your order, and with it of the possibility of modifications.
The user will also have fourteen (14) days to cancel their purchase and return the product from the moment you receive the order. For this you must send an email to email@example.com requesting the return of your order.
To make any change or return of any product the user must return the product in perfect condition and without having started its use. The return shipping costs are taking over by the customer and he himself must manage this process.
Once the material has been returned and its correct condition has been checked, the amount of the product paid will be refunded, in addition to the return of the initial shipping costs in its most basic form (standard shipping). If the return is motivated by an error of Anna Cortina, the shipping costs of the return of the product will be assumed by the company, otherwise the user must pay the return shipping costs.
FANCY STORE by AXEL will refund the amount of the payment within 14 days after the effective receipt of the product, object of the return and by the same method of purchase used by the buyer.
6.1. Right to withdrawal
In accordance with the applicable regulations, if you are hiring as a consumer, you may withdraw from the contract within a period of 14 working days from the date of delivery without any penalty.
All products of FANCY STORE by AXEL have warranty against any manufacturing defect with a minimum of two years as marked by the Law. In case of defective product, the seller must answer for the lack of conformity that is manifested within two years from delivery. Never in case of defect or wear by use.
The consumer and user must inform FANCY STORE by AXEL of the lack of conformity within two months of having knowledge of it. In case of defective product, the seller must proceed, as appropriate, to repair, replacement, price reduction or termination of the contract, steps that will be free for the consumer and user.
To find out which products have a longer warranty period, you should go to each product file where you can find the term of warranty.